Shipping Policy
1. Shipping & Delivery
At Royal Essence Lux, we aim to provide fast and reliable shipping to our customers worldwide. Below are the details regarding our shipping process:
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Processing Time: Orders are typically processed within 1-3 business days (excluding weekends and holidays) after payment confirmation.
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Shipping Time: Estimated delivery times vary based on the shipping destination:
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Domestic (USA): 3-7 business days
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International: 7-20 business days, depending on the location and customs clearance procedures.
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Shipping Carriers: We use trusted carriers such as DHL, FedEx, UPS, and USPS to ensure timely delivery.
2. Shipping Rates
Shipping charges are calculated at checkout based on the destination, weight, and size of the package. We occasionally offer free shipping promotions, which will be clearly stated on our website.
3. Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your package through the carrier’s website.
4. Customs, Duties & Taxes
For international orders, customs duties and taxes may apply depending on the country’s regulations. Royal Essence Lux is not responsible for these additional charges; they are the customer’s responsibility.
5. Delayed or Lost Shipments
While we strive to ensure timely deliveries, delays may occur due to unforeseen circumstances such as weather, customs processing, or high shipping demand. If your order is delayed beyond the estimated delivery time, please contact our customer support at Info@royalessencelux.shop
6. Address Errors & Undeliverable Packages
Customers must provide an accurate and complete shipping address. If a package is returned due to an incorrect address, additional shipping fees may apply for re-shipment.
7. Returns & Refunds
For information on returning an item, please refer to our Return Policy.
8. Contact Us
If you have any questions regarding our shipping policy, please contact us at:
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Email: info@royalessencelux.shop
- Phone: +1 737 4371221
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Business Hours: 24 Hours/Week
Thank you for shopping with Royal Essence Lux!
